Privacy Policy

We may collect information directly from you, automatically through your use of Toriino, from other users or organizations, and from third-party services that help us operate the platform.

Information you provide may include your name, email address, phone number, account login information, profile details, role selection, learning interests, teaching interests, mentorship topics, experience, qualifications, form responses, messages, support requests, payment-related information, course content, session materials, notes, resources, files, and any other information you choose to provide.

If you use Toriino as a student or learner, we may collect information about courses, cohorts, programs, sessions, teachers, mentors, coaches, or experts you view, join, book, or purchase, along with learning goals, attendance, progress, certificates, questions, feedback, and AI-supported learning activity.

If you apply to teach, mentor, coach, create content, or provide services through Toriino, we may collect information about your skills, topics, services, background, qualifications, teaching style, pricing, payout information, public profile, and onboarding or verification information.

In future phases, Toriino may allow companies, schools, organizations, teams, employers, training partners, or communities to create private spaces, training programs, cohorts, courses, interviews, onboarding programs, mentorship programs, or candidate-development pathways.

If you participate in an organization-sponsored space or program, we may collect and process information related to your organization membership, role, permissions, training participation, progress, certificates, assessments, messages, meetings, interview activity, mentorship sessions, feedback, evaluations, notes, and other program-related information.

Organization administrators may be able to access certain information related to their private organization spaces, including participation, progress, attendance, content, communications, and activity within that organization workspace, depending on the features and settings available.

Toriino may offer live video, audio, chat, cohort, mentorship, coaching, interview, conversation, or meeting features.

Depending on the feature, settings, consent, and applicable law, we may collect or process audio recordings, video recordings, screen sharing, chat messages, transcripts, captions, session summaries, notes, questions, answers, attendance records, reactions, comments, feedback, and session metadata.

Where required, Toriino will provide notice and/or request consent before recording, transcribing, summarizing, or using live session content. If you do not want to be recorded or transcribed, do not join or continue participating in a session that is being recorded or transcribed.

Other participants may hear, see, read, or receive information you share during live sessions, chats, courses, or group programs. You should not share information you do not want other participants, teachers, mentors, coaches, organizations, or administrators to access.

Toriino may use artificial intelligence and machine-learning tools to support features such as meeting notes, session summaries, transcripts, course summaries, learning recommendations, mentorship recommendations, search, study support, AI chat, AI agents, progress insights, quality review, safety, moderation, content organization, knowledge retrieval, and customer support.

When you use AI-supported features, we may process information such as your profile, learning activity, course activity, messages, prompts, responses, session content, transcripts, files, and other relevant context to provide the feature.

Toriino may develop AI tools that help users ask questions about courses, sessions, meetings, recordings, transcripts, notes, and platform knowledge. Access to these tools may depend on your role, permissions, course enrollment, organization membership, consent settings, and applicable law.

Private content is not automatically treated as public knowledge. Unless otherwise disclosed and permitted, content from private sessions, private courses, private mentorship, private organization spaces, interviews, onboarding programs, or restricted programs is intended to remain limited to authorized users, administrators, service providers, and systems needed to provide the service.

Toriino may use content to provide user-specific notes, course-specific AI support, mentor-specific AI support, organization-specific AI support, search, retrieval, moderation, safety features, aggregated insights, de-identified insights, and broader platform knowledge features only when content is public, licensed, authorized, specifically opted in, or lawfully processed.

Toriino does not intend to use private personal conversations, private organization data, private employer data, or private session recordings for a general public AI knowledge product unless we have an appropriate legal basis, permission, license, consent, or de-identification process.

When Toriino offers paid courses, paid sessions, subscriptions, digital products, platform fees, teacher payouts, mentor payouts, refunds, or other transactions, payment processing may be handled by third-party payment processors such as Stripe or similar providers.

We may collect and process transaction-related information, including billing details, purchase history, payment status, refund information, payout information, tax or compliance information, and identity verification information required for payments or payouts.

We do not intend to store full credit card numbers on Toriino servers. Payment processors may collect and process payment and payout information according to their own privacy policies and legal requirements.

When you use Toriino, we and our service providers may automatically collect IP address, device identifiers, browser type, operating system, app version, device type, referring URLs, pages or screens viewed, features used, clicks, interactions, usage events, date and time of activity, approximate location based on IP address, crash reports, diagnostics, performance data, security logs, cookies, local storage, and similar technologies.

We may use information to operate, maintain, secure, and improve Toriino; create and manage accounts; process waitlist, student, teacher, mentor, coach, creator, expert, and organization applications; provide courses, cohorts, mentorship, coaching, live sessions, digital resources, and certificates; enable scheduling, bookings, attendance, messaging, and communication; provide AI-supported notes, transcripts, summaries, recommendations, search, chat, and knowledge tools; personalize experiences; process payments and payouts; provide customer support; send account, service, security, legal, and administrative messages; manage organization spaces and training programs; monitor safety, fraud, abuse, policy violations, and security risks; enforce our Terms of Service; maintain business records; develop new features; and comply with legal obligations.

We do not sell personal information.

We may share information with service providers that help us operate Toriino, including cloud hosting, website hosting, databases, email, analytics, customer support, form handling, payments, identity verification, live video, recording, AI services, security, diagnostics, app stores, legal, accounting, tax, and compliance support providers.

Depending on your activity, role, settings, and permissions, we may share certain information with other Toriino users. For example, students may see teacher or mentor profiles, teachers or mentors may see student booking and progress information, and participants in a course, cohort, chat, or live session may see information shared in that space.

If you join a private organization space, employer program, training cohort, school program, company course, interview process, or similar feature, Toriino may share relevant information with the organization or its administrators.

We may disclose information if necessary to comply with law, regulation, subpoena, court order, government request, legal process, enforce our policies, detect or prevent fraud, address security incidents, or protect the rights, property, safety, or security of Toriino, users, partners, service providers, or the public.

If Toriino is involved in a merger, acquisition, financing, investment, reorganization, sale of assets, bankruptcy, or similar transaction, information may be transferred or disclosed as part of that transaction.

Toriino may use cookies, local storage, pixels, SDKs, analytics tools, and similar technologies to operate the website and app, keep users signed in, remember preferences, improve performance, understand usage, prevent fraud and abuse, improve security, and support analytics, diagnostics, and product development.

You can control cookies through your browser settings. Disabling cookies may affect some features.

At this time, Toriino does not intend to sell personal information or share personal information for cross-context behavioral advertising. If this changes, we will update this Privacy Policy and provide required choices.

We keep information for as long as reasonably necessary to provide Toriino, operate our business, comply with legal obligations, resolve disputes, enforce agreements, prevent fraud, maintain security, and improve our services.

Retention periods may vary depending on the type of information, the reason we collected it, user settings, legal requirements, and operational needs.

Account information may be retained while your account is active. Waitlist and application information may be retained while we evaluate early users, teachers, mentors, coaches, creators, organizations, and platform demand. Course, session, transcript, recording, and AI-generated information may be retained as needed to provide access, summaries, certificates, records, organization features, dispute resolution, compliance, and platform functionality. Payment, tax, and transaction records may be retained as required by law. Security logs may be retained to protect the platform.

You may request deletion of your information by contacting us. We may deny or limit deletion requests where retention is required or permitted for legal, security, fraud-prevention, accounting, dispute-resolution, contractual, operational, or legitimate business reasons.

Deletion of personal information may not remove de-identified, aggregated, anonymized, or backup data that is not reasonably associated with you. It also may not remove information already shared with other users, organizations, instructors, mentors, service providers, or third parties, except where required by law.

We may create and use aggregated, anonymized, or de-identified information for analytics, research, product development, AI-supported features, business insights, safety, quality improvement, and other lawful purposes.

We will not attempt to re-identify de-identified information except where permitted by law, such as to test whether our de-identification processes are effective.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no website, mobile app, platform, storage system, AI system, or internet transmission is completely secure. We cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of your login credentials and for any activity under your account.

Depending on where you live, you may have rights to access personal information we hold about you, correct inaccurate information, request deletion, request a copy of your information, object to or restrict certain processing, withdraw consent where processing is based on consent, opt out of marketing communications, opt out of sale or sharing of personal information where applicable, and appeal a denied privacy request where required by law.

To make a privacy request, contact us at support@toriino.com. We may need to verify your identity before fulfilling certain requests.

We will not discriminate against you for exercising privacy rights that apply to you.

If you are a California resident, this section provides additional information under California privacy law.

Depending on how you use Toriino, we may collect identifiers, customer records information, commercial information, internet or electronic network activity information, audio, electronic, visual, or similar information, professional or employment-related information, education-related information, inferences, and sensitive personal information where necessary, provided by you, or required for payments, identity verification, compliance, security, or legally permitted purposes.

We collect and use these categories for the purposes described in this Privacy Policy.

We do not sell personal information. We do not knowingly sell or share personal information of users under 16 years old.

If we later engage in activities considered selling or sharing personal information under applicable law, we will update this Privacy Policy and provide required opt-out rights.

California residents may contact us at support@toriino.com to exercise applicable rights.

Toriino is not intended for children under 13 years old.

We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete it.

Users under 18 should use Toriino only with permission from a parent or legal guardian.

If Toriino later offers features specifically for children, minors, schools, youth programs, or families, we may update this Privacy Policy and add additional consent, safety, parental permission, school authorization, and compliance measures.

You should not submit sensitive personal information unless it is necessary for the feature you are using or we specifically request it.

Sensitive information may include government identification numbers, precise financial information, medical or health information, biometric information, information about children, passwords, private legal matters, or other highly sensitive information.

If Toriino later offers features that require sensitive information, we will provide additional disclosures or consent where required.

AI-supported features may generate summaries, recommendations, insights, or responses based on available data. AI outputs may be incomplete, inaccurate, outdated, or inappropriate.

Toriino may use AI to assist with learning, mentorship, coaching, organization, search, and support, but AI outputs should not be treated as professional, legal, medical, financial, employment, or educational guarantees.

You are responsible for reviewing AI outputs and making your own decisions.

Toriino may include links to third-party websites, tools, app stores, payment processors, live session providers, AI services, resources, or partner services.

We are not responsible for the privacy practices of third parties. Your use of third-party services may be subject to their own privacy policies and terms.

Toriino is based in the United States. If you access Toriino from outside the United States, your information may be processed in the United States or other countries where our service providers operate.

By using Toriino, you understand that your information may be transferred to countries that may have privacy laws different from those in your location.

When Toriino is available through app stores, we may provide additional privacy disclosures through Apple App Store, Google Play, or other platform privacy and data safety forms.

Those disclosures are intended to summarize certain privacy practices, but this Privacy Policy provides a more complete explanation of how Toriino handles information.

You should review both this Privacy Policy and the app store privacy disclosures.

We may update this Privacy Policy from time to time.

If we make material changes, we may notify you by updating the effective date, posting a notice on our website, sending an email, providing an in-app notice, or using another reasonable method.

Your continued use of Toriino after changes become effective means you acknowledge the updated Privacy Policy.

If you have questions about this Privacy Policy or Toriino privacy practices, contact us at support@toriino.com.

Toriino LLC

Website: https://toriino.com

Email: support@toriino.com